Yes, moisture laden air will yield a 20-30% lower ionization output than dry air.  

Yes, we have a specially designed ion meter that will measure up to 20,000 negative ions/cm³ in ambient air. Visit this page to learn more. 

No. The technology increases the number of oxygen ions, not the number of oxygen molecules.  It revitalizes stable oxygen molecules into unstable oxygen ions. To become stable again, unstable ions react with pollutants by trading electrons which neutralizes the pollutant in the process. 

Clean tubes produce more ions than dirty tubes. In a typical residential or commercial project the tubes do not need to be cleaned. However, in a heavily polluted commercial project like an animal hospital or garbage room or in an industrial project like a manufacturing facility or waste water treatment plant, the tubes should be inspected and cleaned every 3 – 6 months.

The tubes should not be subjected to temperatures exceeding 140º F. The supply air discharge of most gas and oil-fired furnaces can exceed 140º F, while hot water coils or electrical reheat coils typically don’t exceed 110º F.

Yes, Plasma Air equipment does not contain filters and therefore does not trap particles. The technology works by causing even fine airborne particles to cluster together and become larger, making it easier for low-grade filters to capture them. For this reason, your filters may need to be replaced more often than in the past. 

First ensure that the green light on the front of your ionization unit is illuminated. If the green light is not on, call the contractor that installed your unit and have them service it. If the green light is on but you do not feel that the air is being cleaned sufficiently, you can turn the ionization control knob up until you are satisfied with the air quality. If your ionization tube has not been replaced within the last 12 months, you should contact your distributor or contractor and have them replace the tube.

When operated continuously (24 hrs a day, 7 days per week), the tubes will degrade and become ineffective after approximately 12 months and should be replaced yearly. 

Please send an email to info@plasma-air.com or call us at 203-662-0800. We will provide the name of a local contractor that can properly service your unit.

No, unlike UV lamps which can harm your eyes, there is no danger in looking at a powered ionization tube.

Yes, if the ionization unit is powered and you touch the tube, you could be injured. Before touching the tube or removing it for annual replacement, make sure the power to the unit is off by unplugging it from the power source.

No, UV lights are only effectively on a handful of contaminants and these contaminants have to pass through the light field for a period long enough to be effective. Also, UV lights don’t treat any of the air in the occupied space, nor are they effective on odors or VOCs. It requires that air be returned by the air conditioning system. However, if you have one, we would recommend keeping it in place. If nothing else, it may help to keep the cooling coil in your air conditioning system cleaner.

Plasma Air technology is completely safe for humans and animals. All Plasma Air products have been designed and tested to all applicable safety standards and are UL or ETL listed.